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We will not refund the shipping charges paid by you while purchasing the item. |
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We will not refund the customs duties or taxes (if applicable) paid by you at the time of receiving the goods. |
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We will not refund the customs duties or taxes (if applicable) paid by you at the time of receiving the goods. |
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Refunds would not be accepted for custom made / stitched clothing, including readymade stitched saree(s) or saree(s) stitched with custom blouse(s). However we would accept returns if the products have any manufacturing defect/damage at our end. |
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Any complaint with regards to the damage or stains or stitching or any other issue should be reported to us within 24 hours of the receipt of the product(s). We may ask for digital picture of the damage/defect for review purposes. |
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Please return within 7 working days of confirmation from our end, and with original packing & in original condition (please, no worn, washed, used or altered items). Please ensure to include a copy of the invoice you received. |
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We will examine the garment you return, figure out what went wrong, and take immediate steps to prevent such problems from reoccurring. |
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As safe delivery to you is our responsibility, in the same way sending back safely to us is your responsibility. If something happens in transit and the package doesn't get delivered to us, unfortunately, we won’t be able to help you. So make sure to send though suggested postal service in our return authorization mail only and forward the details to us and keep the airway bill or postal receipt till it gets delivered to us. |
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Please mark the items as defective returns and not for sale and declare a low nominal value. |
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In the case where a return has been accepted (after reviewing), we will issue a refund once we receive the product back at our office. |
